“How do people really change?” Since no one is perfect, it makes sense that every employee and leader will need to go through a continual process of growth and change.

Instigating Change

The most significant means of generating positive change in those you lead is to effectively calibrate the right levels of support and challenge to foster healthy growth. It means having difficult conversations when necessary while also providing the right resources and support for your people to become the best, healthiest, most productive version of themselves.

1. Show You Are For Others

 It means that you care enough about their well-being that you’ll set aside your own convenience and agenda to provide the support or challenge they need to grow. Sometimes there is simply nothing you can do and the person needs to be let go and move on to a better fit elsewhere.

2. Hold Up a Mirror — What is it like to be on the other side of you?

The biggest opportunity for change comes from actually holding up the metaphorical mirror through the questions and approach you use. When a person sees themselves in a mirror THEY have the choice to change. In general, most people don’t want to be known as “jerks” or lazy or whatever issues others seem to have with them. 

Lasting change in a person typically happens from the inside, rarely the outside. This means that leaders need a great deal of patience, a “for others” attitude, and a commitment to learning how to bring both high support and high challenge with precision.

If you keep these two scenarios in mind and work to apply the mirror and “for others” mindset, you’ll be surprised at how quickly your capacity to cultivate change in those you lead expands.

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